Shipping Policy

Thank you for shopping at Refined Gifts Co! We aim to provide you with the best shipping options to ensure a smooth shopping experience.

Processing Time

• Orders are processed within 2 business days (excluding weekends and public holidays) after payment confirmation.

• If an item is out of stock or there is an unexpected delay, we will notify you via email.

Shipping Rates & Delivery Estimates (UK and NI only)

We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

3 - 4 business days

£2.50

Express Shipping

2 - 3 business days

£3.50

• Delivery times are estimates and not guaranteed.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Shipments

• If your order is delayed beyond the estimated timeframe, please contact us at [your contact email].

• If your package is lost in transit, we will work with the courier to resolve the issue.

Returns & Exchanges

• Please refer to our Return Policy [link on main page] for details on returns and exchanges.

Contact Us

If you have any questions, feel free to contact our support team at enquiries@refinedgiftsco.com